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Yes. Customers are advised to carefully inspect the device upon delivery and confirm the screen, body, cameras, buttons, speakers, microphone, charging port, Face ID or fingerprint sensor, network connectivity, storage capacity, and other major functions before accepting the order.
You can contact us through WhatsApp: +234 814 340 1696, email support@empire360ltd.com, or the Support Ticket option on our website.
Contact Empire360 customer support immediately and provide your order details and relevant evidence so the issue can be reviewed.
Where applicable, the warranty period and conditions will be stated on the individual product listing or provided with the product.
Returns are accepted only where the conditions stated in our Return Policy are met. Please review the policy before submitting a return request.
Orders may be cancelled subject to our Cancellation Policy. Please contact our support team as soon as possible if you wish to cancel an order.
Yes. You can use the Track Order option on our website with your order details to check your order status.
Delivery time depends on your location, product availability, and the selected delivery option. You will receive updates as your order progresses.
Yes. We provide delivery services to customers in Lagos and other locations across Nigeria, subject to delivery availability.
Yes. We provide delivery services to customers in Lagos and other locations across Nigeria, subject to delivery availability.
Empire360 accepts available online and offline payment options displayed during checkout.
Select your preferred product, add it to your cart, proceed to checkout, provide your delivery details, select your preferred payment method, and complete your order.
Product condition is clearly stated on each product listing. Please check the product description carefully before placing your order.
Empire360 offers a wide range of products including mobile phones, tablets, gadgets, electronics, and other selected products. Product availability is updated regularly on our website.
